Business Process Reengineering [FT 405P] MBA (PQC)- IV Sem. Syllabus for DAVV Indore Affiliated Institutions

DEVI AHILYA VISHWAVIDYALAYA, INDORE

MBA (Full-Time) Production and Operations Management
 Fourh-4th-IV Semester Curriculum/ Syllabus

Business Process Reengineering Syllabus

Production and Operations Management - Business Process Reengineering [FT 405P]

Course Contents

1.  Introduction to BPR: Concept, Philosophy of BPR, Fundamental tenets of BPR, Benefits & pitfalls of BPR, Drivers to BPR. 

2.  Process reengineering framework: Opportunity assessment, planning the process re-engineering project. 

3.  Organizing for process reengineering. 

4.  Process analysis and design: a) Process analysis (b) Process design. 

5.  Planning and implementing the transition: Planning the transition, implementing the  transition, tracking and measuring process performance. 

6.  Tools and techniques used in BPR: Case tools, Work flow systems, Imaging  technology, Floware, Business design facility tools, and Change management tools. 

7.  Risk and impact measurement.

Text Reading

• Lon Roberts, Process Re-engineering: The Key to Achieving Breakthrough
• Success, Tata McGraw Hill, 
• Henry J. Johanson, Palrik Mchine, A.John Pandilebury, William A Wheater,  
• Business Process Reengineering: Breakpoint Strategies for Market Dominance,
• Chichester, John Wiley & Sons, 

Course Objective The objectives of this course are to acquaint the student with understanding process orientation in business management and develop skills and abilities in re-engineering and business process for optimum performance.

Examination Scheme: Students shall be evaluated on two components , internal and end semester examination. Internal component shall be of 20 marks based on continuous evaluation .The Semester examination will be worth 80 marks, the question paper will comprise of eight questions out of which a student will be required to attempt any five questions.

MBA (Full-Time) fourth-4th-IV Semester Syllabus for DAVV Indore Affiliated Institutions

 DEVI AHILYA VISHWAVIDYALAYA (DAVV), INDORE

Fourth Semester Curriculum/ Syllabus

MBA (Full-Time) 2 Yrs. Program of

DAVV, INDORE

For

Affiliated Institutions

MBA(Full-Time) Fourh-4th-IV Semester [Common for All ]

[ FT 401C ]  Corporate Governance & Global Business Environment   

[ FT 402C ]  StrategicManagement   

[ FT 406C ]  MRP –2nd phase 

[ FT 407C ]   CompréhensiveViva-Voce 

A. Marketing Management

[ FT 403M ]  International Marketing  

[ FT404M ]  Service and Retail Marketing 

[ FT405M ]  Consumer Behavior and RuralMarketing

B. Financial Management

[ FT 403F ]  International strategic Finance   

[ FT404F ]    Financial Engineering & RiskManagement

[ FT 405F ]   Investment Analysis & PortfolioManagement 

C. Human Resource Management

[ FT 403H ]  Compensation Management 

[ FT404H ]  Business Process Transformation

[ FT405 H ]  Organizational Developments

 D. Information Systems Management

[ FT 403I ]   UNIX and Linux OperatingSystem

[ FT 404I ]  VisualBasic Programming 

                  [ FT 405I ]  Computer Networks

  E. Production and Operations Management

[ FT 403P ] Production Planning and Control

[ FT 404P ] Total Quality Management

[ FT405P ]  Business Process Reengineering

Total Quality Management [FT 404P] MBA (PQC)- IV Sem. Syllabus for DAVV Indore Affiliated Institutions

DEVI AHILYA VISHWAVIDYALAYA, INDORE

MBA (Full-Time) Production and Operations Management
 Fourh-4th-IV Semester Curriculum/ Syllabus

Total Quality Management Syllabus

 

Production and Operations Management - Total Quality Management [FT 404P]

Course Contents 

1.  Concept of Total Quality and its evolution, Components of a Total Quality Loop.,

2.  Quality of Design; Taguchi’s Loss Function, 

3.  Quality of Purchasing; Supplier Qualification

4.  Critical-to-Quality Characteristics: Attributes and Variables, Theory of Acceptance Sampling,

5.  Statistcal process  control, Process Capability Studies, difference between inspection and quality control, application of quality control in industries. 

6.  Concepts & Application of 6 – Sigma Quality: Comparison between 3-sigma & 6- sigma quality, DMAIC approach to 6-sigma implementation application to service industry, link between 6- sigma & DOE. 

7.  ISO 9000 and ISO 14000 Series and SPC, Quality Circles 

Text Books

• Mitra A., Quality Control Applications, Pearson Education. 
• Basterfield, Total Quality Management, Pearson Education 
• Logothitis, Total Quality Management, PHI.
• Janakiraman & Gopal Total Quality Management : Text and cases, PHI 

Course Objective

The key objective of this course is to acquaint the students with the conceptualization of Total Quality (TQ) from design assurance to processes’ assurance to service assurance.Additional objective  

Examination Scheme:

Students shall be evaluated on two components , internal and end semester examination. Internal component shall be of 20 marks based on continuous evaluation .The Semester examination will be worth 80 marks, the question paper will comprise of eight questions out of which a student will be required to attempt any five questions. 

Computer Networks [FT 405I] MBA (ISM) - IV Sem. Syllabus for DAVV Indore Affiliated Institutions

DEVI AHILYA VISHWAVIDYALAYA, INDORE

MBA (Full-Time) Information Systems Management
 Fourh-4th-IV Semester Curriculum/ Syllabus

Computer Networks Syllabus

 

Information Systems Management -Computer Networks [FT 405I]

Course Content

1.  Computer  Networks:  Introduction,  Distributed  Systems,  Network Goals &  its  Applications, Protocol Hierarchies, network architecture, design issues for the layers,simplex,  half-duplex,  full-duplex,  interfaces  and  services,  connection  oriented  andconnection less services, service primitives. 

2.  Reference  Models:  The  OSI  Reference  Model,  The  TCP/IP  Reference  Model, Comparison and Critique of the OSI and TCP/IP Reference Models. 

3.  Physical  Layer:  Concepts of  data  transmission,  transmission  media,  guided  and unguided  media,  digital  and  analog  transmission,  transmission  impairments, Multiplexing-  TDM, WDM,  FDM,  Switching  techniques-  circuit,  packet  and  message, Cellular  Radio,  wireless transmission,  Modems,  DSL,  cable  modem,  ISDN- introduction, ISDN channels, ISDN layers, services, and Communication Satellites. 

4.  Data  Link  Layer:  Framing,  error  control,  flow  control,  unrestricted  simplex,  simplex stop-and-wait protocol, sliding window protocols, HDLC, SLIP, PPP. 

 

5.  Network Layer:  Internal  organization,  routing,  congestion,  routing-shortest  path, multipath,  congestion  control  algorithms,  preallocation  of  buffers,  choke  packets, deadlocks and Services of network layer. 

6.  Transport  Layer:  Services  of  transport  layer,  Transport  protocols,  connection management. 

7.  Upper  OSI  layers:  Session  layer    and  Transport  Interaction  ,  Presentation  Layer  – Translation,  Authentication,  Data  Compression,  Application  layers –  Message Handling System(MHS), File transfer ,Access and Management (FTAM) 

8.  Transmission Technology: Broadcast networks, Point-to-Point Networks, LAN, MAN & WAN topologies, Wireless networks, Internetworking, Introduction to Bridges, Routers, Switches, Gateways,  and  Repeaters,  Introduction,  Functioning  and  Services-  Novell Netware, Window NT, NOS (Network Operating Systems) 

Text Books

• Gallo Computer communication & networking technogies  1^st2009 Cengage Learning
• Andrew S Tanenbaum, Computer Networks,PHI,New Delhi
• ISRD Group Data Communications & Computer Networks TataMcgrawHill,2010
• Rajneesh Agarwal & B Tiwari Data Communication & Computer Networks Vikas Pub.   
• Miller Introduction to Data & Network CommunicationsDelmar Cengage,2010

Reference Books

•   Martin, J., “Computer Networks and Distributed Processing”, Prentice-Hall, 
•  Tom Sheldon, “Encyclopedia of Networking”, Tata McGraw Hill Pub. 
•  William Stallings,Data and Computer Communication, Prentice Hall India,                   
• William A. Shay, “Understanding Data Communications and Networks”, Vikas Publishing 
• S. Keshav, “An Engineering Approach to Computer Networking”,   Addision- Wesley  

objective

The  objective  of  this course  is  to  help  students  to  understand  the  concepts of  Data Communication and Computer Networks and related issues and their use in organization and processing complex business information. 

Examination Scheme:

Students shall be evaluated on two components , internal and end semester examination. Internal component shall be of 20 marks based on continuous evaluation .The Semester examination will be worth 80 marks, the question paper will comprise of eight questions out of which a student will be required to attempt any five questions.

Visual Basic Programming [FT 404I] MBA (ISM)- IV Sem. Syllabus for DAVV Indore Affiliated Institutions

DEVI AHILYA VISHWAVIDYALAYA, INDORE

MBA (Full-Time) Information Systems Management
 Fourh-4th-IV Semester Curriculum/ Syllabus

Visual Basic Programming Syllabus

Information Systems Management -Visual Basic Programming [FT 404I]

Course Contents

1.  Introduction  to  Visual  Basic:  enhanced  features,  introduction  to  graphical  user  interface,  introduction  to  front  end  tools.  Event  driven  programming,  object  and  controls.  Attributes and  events  of  objects,  form  events and  properties,  and  using  control:    text  box control,  command  buttons,  list  box  ,  combo  box  and  Scroll  bars,working with control array.  

2.  Managing Projects: control structures,  scope and  life time of  variables, arrays, staticarray,  Dynamic array,  User  defined  data  type,  Collections understanding  projects, structure of visual basic application, variables, methods, procedures, functions.  

3.  Working  with  Forms:  loading,  showing  and  hiding  a form,  controlling one form, from with  in  another,  creating  menus using  menu  editor,  menu  control  array,  creation  of objects during run time. MDI (Multiple Document Interface) 

4.  Files: sequential file, random file, Binary file, File controls: Drive list box, directory list box, and file list box.  

5.  Creating  graphical  applications:  timer  object,  mouse  events,  drag  and  drop  event, image box and picture box, shape control. 

6.  Active X control: common dialog box, grid control, tool bar & status bar, animation control, tree view control, list view control, image list control, Tabstrip, SSTab control, Slider and Progress bar control. 

7.  Database  Management:  Introduction  to  MS-Access &  Oracle  8i,  Properties  of  Data controls, Navigating Database through data contol, using DB combo & dblist with data control, using DB grid with data control, data control and SQL. 

8.  ADO: Creating application using ADO, understanding ADO, hierarchy using methods and  properties  of  ADO  objects,  ADO  and  SQL,  Introduction  to  client  server environment connecting to oracle with data control. 

9.  Crystal  Report  8.0:  Creating  simple  reports,  using  crystal  reports  control,  simple application with crystal reports, properties of crystal report query.

Text Books

• Steven Holzner Visual Basics ,Net Programming Black Book,Dreamtech Press
• Kogent Solutions  Visual Basics 2008 Programming Black Book Dreamtech Press
• Petrusha, Visual Basic 2005: The Complete Reference TataMcgrawHill,2010
• Jerke Visual Basic 6: The Complete Reference TataMcgrawHill,2010
• ZakVisual Basics 2008  1^st 2008 Cengage Learning
• Allert  Visual C++ Programming1^st  2009 Cengage Learning
• Evangelos Petroutsos, Mastering VB 6.0, BPB Publications, New Delhi
• Mohammed Azam Programming With Visual Basic 6.0 Vikas Publication

Reference Books    

• Peter Norton, A guide to Visual Basic, Techmedia, New Delhi
• Eric Brierley, Anthony Prince and David Rinaldi,Visual Basic 6 How To, Techmedia, 
• Scott Warner,Teach yourself Visual Basic 6, Tata McGraw-Hill Publishing Co. Ltd. 

Objective: The objective of this course is to help students to understand the visual Programming and concepts of front-end tool using visual basic and their use in organization and processing complex business information. 

Examination Scheme: Students shall be evaluated on two components , internal and end semester examination. Internal component shall be of 20 marks based on continuous evaluation .The Semester examination will be worth 80 marks, the question paper will comprise of eight questions out of which a student will be required to attempt any five questions.