Business Process Reengineering [FT 405P] MBA (PQC)- IV Sem. Syllabus for DAVV Indore Affiliated Institutions

DEVI AHILYA VISHWAVIDYALAYA, INDORE

MBA (Full-Time) Production and Operations Management
 Fourh-4th-IV Semester Curriculum/ Syllabus

Business Process Reengineering Syllabus

Production and Operations Management - Business Process Reengineering [FT 405P]

Course Contents

1.  Introduction to BPR: Concept, Philosophy of BPR, Fundamental tenets of BPR, Benefits & pitfalls of BPR, Drivers to BPR. 

2.  Process reengineering framework: Opportunity assessment, planning the process re-engineering project. 

3.  Organizing for process reengineering. 

4.  Process analysis and design: a) Process analysis (b) Process design. 

5.  Planning and implementing the transition: Planning the transition, implementing the  transition, tracking and measuring process performance. 

6.  Tools and techniques used in BPR: Case tools, Work flow systems, Imaging  technology, Floware, Business design facility tools, and Change management tools. 

7.  Risk and impact measurement.

Text Reading

• Lon Roberts, Process Re-engineering: The Key to Achieving Breakthrough
• Success, Tata McGraw Hill, 
• Henry J. Johanson, Palrik Mchine, A.John Pandilebury, William A Wheater,  
• Business Process Reengineering: Breakpoint Strategies for Market Dominance,
• Chichester, John Wiley & Sons, 

Course Objective The objectives of this course are to acquaint the student with understanding process orientation in business management and develop skills and abilities in re-engineering and business process for optimum performance.

Examination Scheme: Students shall be evaluated on two components , internal and end semester examination. Internal component shall be of 20 marks based on continuous evaluation .The Semester examination will be worth 80 marks, the question paper will comprise of eight questions out of which a student will be required to attempt any five questions.